Our funeral homes continue to be awarded the National Funeral Directors Associations most prestigious award; The Pursuit of Excellence Eagle Award. Reeves Funeral Home in Coal City benchmarked the eleventh year in 2017, and Baskerville Funeral Home in Wilmington was proud to have been bestowed the award for the seventh year.
This prestigious honor is awarded to NFDA-member funeral homes that consistently exceed business standards set forth by the Pursuit of Excellence program. To earn this, the funeral homes must demonstrate proficiency in key areas of funeral service. This includes: compliance with state and federal regulations; providing ongoing education and professional development opportunities for staff; offering outstanding programs and resources to bereaved families; maintaining an active level of involvement within their communities; participating and actively serving in the funeral service profession; and promoting funeral home services through a variety of marketing, advertising and public relations programs.
“This award may not be important to those who year after year read of our funeral homes receiving it, but what is important is what we do to earn it” stated Matt Baskerville. “We are extremely proud to be a progressive and innovative leader in funeral and cremation services. We are reminded everyday how grateful family members are for the compassion and care they receive from us at their most difficult times.”